ubermore notes by Mike Williams

The 2009 winners include (in alphabetical order) six Open Division entries-EMC Corp., Hewlett Packard (consumer), Juniper Networks, Mentor Graphics, Novell, and Verizon. In addition, four companies-Ariba, Articulate, Blackbaud, and TriZetto-were named winners in the Small Company Division.

- IxDA Discussion: Examples of Good Customer Support Sites