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Ian: Hello you are chatting to Ian, may I take your name please?
You: Hello, I am currently not a BT Customer. If I were to switch to get BT Vision. What would be the total monthly cost to have broadband with 8mb/unlimited download?
Ian: That all depends on which packages you choose, so I’m not able to work that out. You need to call 0800 800 150
You: If it was with the value pack
Ian: ?? What value pack?
You: Would it be: line rental + broadband + value pack?
Ian: Our packages are separate thats why I can’t give you one price.
You: ‘value pack’ is the name of the Bt vision package - http://www.btvision.bt.com/vision/packages/valuepack.htm#choose
Ian: We don’t have a value/inclusive pack
Ian: Well you can’t have that unless you order 1 land line package. 1 broadband package. It’s not all one inclusive package.
Ian: Is there anything else that I may help you with?
Ian: Thank you for chatting with me. BT values your feedback. Please click the “Close” button at top right to answer a few questions about your experience with us today.
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